To access our Returns Policy and Terms, please click here. This page outlines the process to follow in order to process your return.

1. As a registered user please sign in.
   
2. As a guest please use check status.
3. Begin the online RMA process by selecting the order you would like to return, followed by the product(s) to return.
4. Depending on your country, you’ll have an option for home pick-up or drop-off location.
5. After completing the online process, please print out your prepaid shipping label.
6. Pack the product you’re returning into the original shipping box we sent you (or in one of similar dimensions). Make sure to cover up the old tracking barcode and secure the new shipping label to the outside of your package.
7. If you cannot access this label online, please contact us here, and reference your order number (e.g.#1001) when you correspond with us.

We recommend you keep a copy of the tracking ID / receipt for your package.